Tele-Touch

Volunteer phone calls to isolated older adults in Halton.

A phone call might seem like a simple thing, but for older adults (65+) who are socially-isolated and lonely, it can bring enjoyment, comfort and security. For those living with dementia, please refer to the Memory Visiting Program.

Tele-Touch Volunteers call clients according to a pre-arranged schedule. Depending on the client’s wishes, it may be a quick phone call to say hello or a longer one to chat about their day. 

Matches are based on common interests to ensure a positive and meaningful experience for both the client and volunteer.

Our professional team provides ongoing support to clients throughout the program and can help them access additional services as their needs change.

This program is offered free of charge through the generosity of our volunteers, funders and donors.

Program Criteria

• The client resides in the Region of Halton;
• The client has a valid Ontario Health Card;
• The staff and volunteers have the expertise to meet the person’s service needs;
• They agree to refrain from smoking while the Care Manager/Counsellor and volunteer(s) visits;
• They pose no risk to harm the Care Manager/Counsellor or volunteer(s);
• They do not have communicable diseases. Client with MRSA, VRE, and C Difficile must have three negative cultures prior to being visited with a volunteer.
• Older adults (65+) living in own home or a retirement home who are socially isolated with limited social support
• No diagnosis of dementia – please refer to the Memory Visiting program

Featured Client Story

Contact Information

Denise Severin-Prior
Care Manager
905-827-8800 ext. 2106 | Toll free: 1-800-387-7127 ext. 2106
[email protected]